Help Center

Support

We're here to help with orders, payments, agent onboarding, and store partnerships. Choose the option that best matches your request.

Track an order

Find shipment status, payment confirmation, and store breakdown by entering your tracking reference on the tracking page.

Go to Track Order

Order, payment, or delivery help

For questions about a specific order — including delivery scheduling, invoices, or payment reconciliation — email [email protected] with your tracking reference. Our enterprise team typically responds within one business day.

Agent program

Approved agents can manage their dashboard, withdraw funds, and edit referral links from the agent portal. For program questions, email [email protected].

Become a store partner

Brands interested in listing on the marketplace can reach our partnerships team at [email protected].